ORDERING FROM PERSONALIZED PAPER MANUFACTURING GROUP

We have designed our website to allow customers to personalize products online without the need to hire a graphic designer. We have prepared instructions and tutorials to guide you through the whole process from start to finish. Let's get started!

Personalized Products

First, select your product options in the pricing calculator.

  1. Select the size/sheets and quantity you wish to order.
  2. Tap on the Product Options button under STEP 2 and select the options for your product.
  3. Tap on the Design Options button under STEP 3 to be taken to the design options page.
    • Design Studio: You can create a design from scratch or work with one of our design templates. You can add an unlimited amount of text, shapes and images. We provide detailed easy to understand instructions on the design studio page. At any time you can download a free PDF proof of your design, so you can review it for accuracy.
    • Upload a Completed Design: If you have a design you created outside of our website you can send it directly to us to print. Accepted formats include PDF, JPEG, PNG, PSD, AI and EPS. Please make sure your design matches the product size you are ordering. For more detailed information see our
    • Let us Design For You: We offer graph design services at an hourly rate. You can find more information or hire one of our talented graph designers on the "Let us Design For You" page.
  4. When you're satisfied with the product you have created, start the checkout process by creating an account.
  5. Review and complete your order using our secure checkout.

Please note that we do not take orders over the telephone nor can we walk you through an online order. Our experienced customer support team is available to answer questions by calling (800) 921-1322.

Non-Personalized Products

Ordering is as easy as 1, 2, 3!

  1. Select your options in the pricing calculator for the product you want to buy.
  2. Login as either a new customer or current customer, then click Checkout
  3. Complete the checkout process.

If you would like to make changes or cancel an order please contact our customer support team at 800-921-1322 or email us at support@printpps.com. Please note, you will be responsible for the cost associated with the merchandise that has been manufactured.

We have prepared the following guide to assist you with your electronic file preparation and submission. If you have a specific problem that is not covered in this guide, or have other questions, please feel free to contact us. Improperly prepared files can cause delays in manufacturing. Our customer service will do anything in their power to provide you with the highest quality product.

 

Copy and Pasting Images from the Internet

Do not copy and paste images from the internet. Internet images are low resolution and are not suitable for quality printing. You will need to upload the original graphic file in an acceptable file format listed below.

Acceptable File Formats

High Resolution PDF (*.pdf) (Recommended)

PNG Image (*.png) (Recommended)

JPEG Image (*.jpg, *.jpeg) (Recommended)

EPS Image (*.eps)

PSD Image (*.psd)

Adobe Illustrator (*.ai)

Unacceptable Formats

TIF

DGN

BPM

PPT

TXT

Page Setup

When setting up your page, set up the page in the exact size of the product you wish to order.  Leave a 1/4" white margin on all sides; do not place text or images in the 1/4" margin. The exception to this page set up is if you have a bleed. See Bleeds below.

Bleeds

If you are designing a product that has a bleed, it must be formatted to the size of the product you are ordering; There is no need to add an additional margin to the design. All graphical elements that are NOT intended to bleed should be a 1/4 “ away from the edges. If there any graphics that are meant to bleed they should extend to the edge of the file.

Resolution

All documents should be prepared at least 300 dpi of the final print size. Higher resolution files will produce a more detailed image.

Color Settings

Create your document in CMYK mode so that the colors that you see on the screen most closely match the final printed product. Unfortunately, we do not offer exact color matching.

Important Notification

Personalized Paper Manufacturing Group prints millions of custom products annually and our customers are delighted with the products we provide. However, on rare occasions, customers have very specific color, formatting, and registration requirements. The only way to determine if the product you are ordering matches your specific color, formatting, and registration requirements, is for you to pay for an actual printed proof and see if the actual printed product matches your specifications. Personalized Paper Manufacturing Group will be happy to send you a printed proof for a non-refundable charge of $33.00. If you submit an order and do not request a hard copy color proof, your order will be printed as is. Personalized Paper Manufacturing Group will not be liable for color, formatting, or registration variation from the PDF proof visualized either on a computer screen or printed out on your printer.

 

Approval of your online order signifies you will accept the merchandise as printed and you waive our offer of a printed proof.

 

The Policies of Personalized Paper Manufacturing Group governs the acceptance of all orders placed via the Personalized Paper Manufacturing Group web site.

There are 26 different grid configuration to choose from so you can take on any project with accuracy. Our grid paper is perfect for engineers, architects or even interior designers and will help you guide your writing or technical drawings with precision ruling that is even and consistent. Choose from squares per inch, cross section, cartesian, isometric and dot grid graph paper and customize your graph pad to match your brands color and style.

PrintPPS offers the most customization options online so that you can take full control of the look and feel of your padded products . Please select the location where you would like your books to be bound, but please note that depending on the size we may only be able to bind on one side only.

Keep personal records of every transaction you make, or help your business run smoother by adding sequential numbering to your books and staying organized. PrintPPS will number each set in your receipt book at no additional cost! If you would like your sets numbered, select a location below and provide a beginning number in the space provided in the next option.

Each book is comes with a wraparound manila cover that folds out to act as a backer sheet to be placed between carbonless sets so the text transfer is only on one set at a time. The cover also provides a great way to display an entire set of forms within a protective cover.

From the top menu bar, click on Order Status and type your email and password.  Click on orders to view all open and shipped orders.

Our web site is secured with a Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption; the same protection used by financial institutions. PrintPPS also uses HTTPS throughout the website for secure communication over a computer network that is widely used on the internet. In HTTPS the communication protocol is encrypted and therefore ensuring the protection of the exchanged data while on our site. Click on the Authorize.net seal at the bottom of the web site to see our certification.

If you wish to place an exact replica of your previous order(s) please ​log into your account and click on “My Account” from the top navigation menu bar. From this page you will be able to click on “Orders and Reorders” to view and reorder any previous product. You may also give us a call at (800) 921-1322 or email us at support@printpps.com and our customer service team will be glad to assist. Please note, if you wish to make any changes to a previous order, you can edit the product specifications ( Quantity, sheet count, paper type etc) but if you wish to make changes to the artwork it will be considered a new order and you will need to place it through our website.

From the top menu bar, click on My Account and type your email and password.  Select what you would like to change from the side or top menu. Make any changes needed and be sure to save those changes.

Login into your account.  You can edit the quantity and options from a previous order, but you cannot edit the design.  If you have design changes including the image or text, you will need to create a new design.

DESIGN STUDIO QUESTIONS

That's because of one of two things:

1.  You uploaded a low resolution image or you uploaded an image that was scanned.  Quality printing requires the original graphic file of the design. If the image was copied from the internet or scanned it will produce a non printable file thus reflecting the pixilated image you may see on your screen.

2.  You took a small graphic image and tried to make it larger.  In most cases, you cannot take a small image and make it larger without losing clarity or making them pixilated.

Your computer screen is showing limited pixels.  Click on "Zoom In" to eliminate the issue.

Click on the options box...hold your mouse button down and drag it off the design.

It all depends on the font style you are using, but as a general rule of thumb anything below 7 point is not easily readable. Please note, we are not responsible for readability issues on any designs with text lower than 7 point as each customer has their own specific needs.

While you can create a notepad with a solid ink background (this is called flood coating), we will not process your order because flooding the sheet with ink will significantly reduce the integrity of the paper and make it impossible to write on.  If you are looking for a paper color, select from the available colors per individual product.  This does not apply to cover stock used for spiral notebooks as an example.

PRODUCTS

Yes, our magnetic notepads are inexpensive, practical and are the perfect way to keep track of important notes and messages. Each notepad comes with a strong magnetic strip that makes them ideal to hang on refrigerators, lockers, filing cabinets and more in order to stay organized.

Our spiral notebooks are bound on either the left (Most Common) or at the top with a Wiro-style binding which is ideal for presentations, recipe books, manuals and other important documents. Our notebooks are specifically manufactured so the document lies flat or folds back on itself. It is important to be aware that certain sizes allow for the spiral binding to be in one location only. Please note, the template selected on Step 3 will specify the location of the binding.

Spiral binding is one of the most popular binding solution for businesses or individuals who need to create high quality books. Please select from silver wire (Most common) for a classic look, or black wire for a clean and professional look.

Keep important documents securely fashioned in your binder or folder, and easily reference information by adding a 3 or 2 hole punch to your product.

3 Hole punch: Holes punched on the left side of the pad so that the paper can fit into a standard 3 ring binder.

2 Hole punch: Holes punched at the top of the pad so you can bind with a standard Acco fastner.

If you can dream it, we can build it! With nearly unlimited customization options, you can create a notebook any way you want for you or your business. Print on the front and back of each sheet and add a different design on every page for a truly unique product. You can also create a book to match your brands identity by printing a watermark of your logo on every page. If you prefer a classic notebook we also offer ruled sheets, graph paper or a plain white sheets which are perfect for keeping all your notes in one place.

For custom inside sheets, our price reflects the same imprint on all pages. If you have multiple designs, or further customization needs, please contact our Customer Support Team at 800.921.1322 for a quote. Please note that we cannot accommodate bleeds on custom inside sheets.

Yes, our Micro perforation process contains 30 perforations per inch, and allows for easy removal of sheets of paper without ripping the page.

Our Journals are bound with a durable heavy cloth tape that permanently binds the pages into the book.  Select from black, white, dark blue or red binding tape.

Our Custom Carbonless Books/Forms make it possible to create 1 or 2 copies of a form as you write on them. They make great receipts for auto repair, florist, locksmith, pharmacy, pet grooming and other service related industries.

When selecting the number of sets in a book, keep in mind that a two part book is made up of a white and yellow sheet that make up a set, and a three part book is made up of a white, yellow and pink sheet that make up a set.

If you select a 2 Part Set, there will be 150 sets per book.

If you select 3 Part Set, there will be 99 sets per book.

Our state of the start digital printing process allows for extremely efficient double sided printing on the front and back cover of your notebooks in full color at no extra charge. What this means for you is the ability to customize both the front and the inside of the front cover giving you the freedom to completely stylize your notebook.

1. Print the front of cover only (most common): We will print in vibrant full color only on the front cover of your notebook.

2. Print the front of the cover and the inside of the front of the cover: We will print in vibrant full color on both sides of the front cover of your notebook.

Please note that we cannot accommodate a bleed on both sides of the covers when selecting a 2 or 3 ply cover.

Personalized Paper carries a wide variety of durable cover weights to help you create a book that meets your exact needs. Whether you utilize your notebook around the office, or take it out on the field our cover options are sure to provide support and durability.

• Premium 130Lb cover stock (Semi rigid). Our most popular & cost effective option.

• Ultra Heavy 260LB cover stock (Very rigid).  A 2 ply cover for a more durable finish.

• Super Heavy 390 LB cover stock (Extremely rigid). A 3 ply cover for a professional long lasting impression.

 

Our state of the start digital printing process allows for extremely efficient double sided printing on the back cover of your notebooks in full color at no extra charge. What this means for you is the ability to customize both the front and the inside of the back cover giving you the freedom to completely stylize your notebook.

Standard Brown Chipboard with no printing on the back (Most Common).

• Heavy 2 Ply White Back Cover

• Heavy 2 Ply White Back Cover with Printing on outside of back.

• Heavy 2 Ply White Back Cover with Printing on both sides of back cover. 

• Super Heavy 3 Ply White Back Cover

• Super Heavy 3 Ply White Back Cover with Printing on outside of back.

• Super Heavy 3 Ply White Back Cover with Printing on both sides of back cover. 

Yes, we do offer recycled paper.  If you click on the “Custom Notepad Product” category link, it will provide you with a list of all our available notepad styles. From there you can select “Recycled Custom Notepads” which are manufactured with 100% renewable fiber. If you wish to have recycled paper on a different product, please contact customer support at 800 921 1322 for a custom quote.

Yes, we can provide FREE samples of previously printed products.  To receive a sample, go to the product page you are interested in purchasing...click on the “Free Sample” tab and complete the information requested. Please note, we do not ship samples internationally. If you wish to have a sample mailed internationally please contact us for payment details.

Personalized Paper uses Premium Quality acid free paper that is 98 brightness, and is perfect for everyday use like jotting notes around the office or for professional documents. Our paper features a colorlok technology to helps ink dry 3 times faster to avoid smearing, and colors appear brighter and richer to help images pop off the page.  As an Eco-Friendly company, we also offer a recycled paper option that is at least 30% post consumer waste, and you can even select from 7 different colored paper options.

20Lb: Premium copy paper that you would normally find at your local office supply store (Most common).

24Lb: Slightly thicker paper best used for double sided printing.

28Lb: The preferred paper weight for professional documents.

If you select colored paper, remember that applying ink to a colored sheet of paper will change the ink color...think of it like mixing paint. We recommend that you only use black, red, or dark blue ink on colored paper.             

 

Pastel Blue                         

Ivory                                   

Pastel Green                      

Pastel Pink                         

Pastel Orchid                     

Pastel Yellow                      

Tan                                     

 

Due to differences in monitors, the actual printed paper color may vary from colors reflected above.

We do not print on envelopes.

We do have the capability to produce custom sized products.  However, the availability of printing custom sized products is based upon our current order backlog as well as the quantity you are ordering.  Please call our Customer Support Team at 800-921-1322 for more details.

Our wide selection of backing options are ideal for adding rigidity and durability to your notepads. For added durability, you have the option of upgrading to an even more sturdy finish for a professional product that is sure to impress. Our 150Lb manila board backing option is perfect for using around the office or on your desk, while the chipboard options are used while taking notes out on the field.

150LB Manila Board Backing: This is the most common option selected and provides semi rigid back. (not available on 100 sheets).

Brown Chipboard Backing: Has a rigid back and is approximately twice as thick as manila board (not available on 10 sheet notepads).

Ultra Heavy Brown 2 Ply Chipboard Backing: Is the sturdiest and most durable back and is approximately twice as thick as chipboard.  Not available on 10 sheet or 100 sheet notepads).

PRINTING

With nearly unlimited customization options, you can create a notebook any way you want for you or your business. Print on the front and back of each sheet and add a different design on every page for a truly unique product. You can also create a book to match your brands identity by printing a watermark of your logo on every page. If you prefer a classic notebook we also offer ruled sheets, graph paper or a plain white sheets which are perfect for keeping all your notes in one place.

A "Bleed" is a printing term used to indicate the area with a background image that will be trimmed off and runs to the edge of the paper after the job is printed and cut down to the finished size. Since the bleed area will be trimmed off during the cutting process, there should be no text or other important information in that area which will result in a polished and professional product.

Please follow the instructions below if you selected to have a bleed on your custom pad order:

1. The final file size should be the same size of the product ordered. There is no need to add an additional margin to the

        design. For example, if you order a 4 x 6 notepad your final file size for your print ready file should also be 4 x 6.

2.     All graphical elements (Logos/text) that are NOT intended to bleed should be a ¼ inch away from the edges to ensure that

        they will not get cut off.

3.     Any graphics or text that are supposed to bleed should extend to the edge of the file.

Please note, our production team will cut into the margins in order to create the bleed so the overall size of the notepad will be reduced by up to a ¼ inch. 

Free PDF Proof: Since we print directly from the file uploaded, the PDF you submit becomes your proof.

Hard Copy Proof: On rare occasions, customers have very specific color, formatting, and registration requirements. The only way to determine if the product you are ordering matches your requirements is for you to pay for a hard copy proof to see if the product matches your specifications. We will be happy to send you a printed proof for a non-refundable charge of $33.00 via FedEx standard delivery or $69.00 for FedEx Next Day Air delivery.

Orders over $1000: If your order exceeds $1000 you can request a free hard copy sample for you to approve prior to Printpps printing your order. If you submit an order and do not request a hard copy color proof, your order will be printed as is. Personalized Paper Store will not be liable for color, formatting, or registration variation from the PDF proof visualized either on a computer screen or printed out on your printer.

PrintPPS offers affordable “1, 2, or 3 Ink Colors” for a budget friendly option, or “Full Color” for when you need to make your product stand out from the competition. Our 4 color printing process (CMYK) can achieve thousands of color variations in a single printed sheet which allows more flexibility in your design details and a variety of colors that you can include.

If your image, logo or text is limited to 1, 2, or 3 individual colors, select “1, 2, or 3 Ink Colors”.

If your image, logo or text have 4 or more colors, select “Full Color” and we will print directly from the file submitted, or the design created in our online design studio.

At PrintPPS we honor one simple rule every day “Service is Everything”. By following this tradition, we save you time and money by taking care of the set up for you at no extra charge. The set up includes a multi point inspection to check for the appropriate margins, size and resolution to ensure your product is accurate and on time when you order.

For custom notepads: If you would like to print on the back of each sheet, we offer a wide variety of custom padded products including Double Sided Notepads that feature a Premium 24Lb paper to avoid any bleed through. Our Custom Double Sided Notepads allow for more print space to keep all your information in one place, and are perfect for forms, company information, or for everyday use around the office.

 

For custom graph pads: For your convenience we offer the ability to print the graph on the back of each sheet to ensure ample work space that is sure to increase efficiency.

Print only on the front of each sheet: The grid pattern you select plus any artwork/customization added to the design will print on the front of each page only.

Print on the front and back in black ink: The grid pattern you select plus any artwork/customization added to the design will be printed on the front of each page in black ink. The back side will have the same grid pattern plus the same or a new design. Please note, the back side grid lines are printed only in gray.

Print on the front and back in colored ink: The grid pattern you select plus any artwork/customization added to the design will be printed on the front of each page in color ink. The back side will have the same grid pattern plus the same or a new design. Please note, the back side grid lines are printed in the same color as the front of the sheet.

 

PrintPPS offers affordable “All Black Ink” for a budget friendly option, or “Color(s) Other than Black” for when you need to make your product stand out from the competition. Our 4 color printing process (CMYK) can achieve thousands of color variations in a single printed sheet which allows more flexibility in your design details and a variety of colors that you can include.

If your image, logo or text have 1 or more colors, select “Color(s) Other than Black” and we will print directly from the file submitted, or the design created in our online design studio. Please note, whether you have 1 or a full range of colors in your print ready file the cost for the color option will be the same.

If your image, logo or text is 100% black, select “All Black Ink”. If necessary, we will convert your file to grayscale before printing.

 

PRICING

With each product page there is a Price Calculator.  At the bottom of the calculator after you select your options, you are given the option to print out your quote or have it emailed.

To see the current discount coupon offering for a product, click on the "Current Coupons" tab found in the pricing calculator located on the left side of any product page.

We offer quantity based pricing, where by increasing your total quantity lowers the cost per individual product. The only pricing we have available is the pricing shown in the pricing calculator. To see all of the price breaks for this particular product, please view the price list.

PAYMENT AND BILLING

Yes.  At checkout you will need to make the appropriate selection to pay by check, however, your order will not be processed until we have received the check in the mail. Please mail your check to the address listed below:

Personalized Paper Manufacturing Group

9004 Washington Street NE
Albuquerque, NM 87113

We do not accept purchase orders nor do we have open credit accounts.  All purchases must be paid by credit card or by check.

Personalized Paper Manufacturing Group does charge a sales tax on all its products for the following states: CA, FL, TN, MD, CO, CT, GA, IL, IN, LA, MA, MI, MN, NJ, NM, NC, OK, UT, WA and WI. Personalized Paper Manufacturing Group charges a tax on any order that is shipped to Canada. No tax exemption will be granted unless the customer’s “Exemption Certificate” (or other official proof of exemption) accompanies the order or is sent in beforehand.

SHIPPING AND DELIVERY

Shipping cost is determined by the weight of an order shipped from our facility in Albuquerque, New Mexico to your location.  Remember, paper is extremely heavy.  To determine the shipping cost, complete Step 1 and Step 2 in the pricing calculator found on the left side of each product page.  You will see that the calculator has given you the cost of the product as well as the weight.  Now scroll to the very bottom of the page and click on Shipping Calculator. Complete the fields including the weight of your order and click submit.  You will be able to see the cost of shipping your order.  This price does not include any special discount we may be offering for shipping.  If this does not provide the answer you are seeking, please call us at (800) 921-1322 or email us at support@printpps.com

Typically, orders are shipped within 4 business days with a few exceptions. We offer expedited manufacturing so you can have your order prioritized, produced and shipped faster. With most products, we can ship as soon as the next business day.

Note: The ship date you select is not when your order will arrive. See "When Will My Order Be Delivered?" for more information.

Because our shipping function is an automatic function within our order entry system, our system will not allow us to charge shipping directly to your shipping account.

You determine arrival date by selecting the print/manufacturing time and shipping method at checkout. From the ship date you have selected, you can expect your order to arrive approximately within the following timetable.

United States Orders
FedEx GroundArrives 3 to 5 business days from the ship date.
FedEx 3rd Day AirArrives 3 business days from the ship date.
FedEx 2nd Day AirArrives 2 business days from the ship date.
FedEx Next Day AirArrives 1 business day from the ship date.
U.S. Post OfficeArrives 3 to 7 business days from the ship date.
Canadian Orders
FedEx International StandardArrives 4 to 10 business days from the ship date.
FedEx International EconomyArrives 3 to 5 business days from the ship date.
FedEx International PriorityArrives 1 to 3 business days from the ship date.

Example: If you select to have your order shipped within 5 business days and you select FedEx Ground at checkout, we will ship your order within 5 business days of the date you place your order and then ship your order via FedEx Ground which will give you an arrival date of approximately 3 to 5 business days from the date your order was shipped.

To qualify for 2 day shipping, your order must be received prior to 12 PM Eastern Standard Time on the day you place your order.

For more information please see our Shipping Policy.

Yes.  You can select either FedEx International Ground (4-7 Business Days) or FedEx International Economy (2-3 Business Days) or FedEx International Priority (1-2 Business Days).